FAQ
TODO: Owner — write the answers below, add or remove questions, then delete every TODO line. While this file contains "TODO" the page stays out of Google and the sitemap.
Answers to common questions about ordering from Rizz.
Questions and answers
How do I pay?
We accept cash on delivery. You pay the courier when your parcel arrives.
How much is delivery and how long does it take?
TODO — delivery charge and days inside and outside Dhaka (the product page shows the current charge).
Can I return or replace a product?
You can ask for a replacement within 7 days of receiving your order if the product is damaged, defective, wrong or missing parts. See the Returns page for the details.
Are your products original?
TODO — answer only what you can stand behind (where products come from, warranty).
How do I track my order?
TODO — explain the order number (starts with RZ) and how customers get updates.
How do I contact you?
Email [email protected] or message us on WhatsApp from the Contact page. Include your order number if you have one.